These terms constitute a binding contract between Customers and Serverhdd.com Customer acknowledges agreement and acceptance of these terms by making a purchase, placing an order or otherwise shopping on our website. These terms are subject to change without prior notice, except that the terms posted on the site at the time customer initially places or modifies an order will govern the order in question.
THE TERMS AND CONDITIONS OF PRODUCTS SALES ARE LIMITED TO THOSE CONTAINED HEREIN. THESE TERMS AND CONDITIONS APPLY TO ALL USERS AND YOUR PURCHASES FROM SERVERHDD.COM. THEY CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, ALONG WITH LEGAL LIMITATIONS AND EXCLUSIONS, PRICING, SHIPPING, AND GENERAL DESCRIPTION OF PODUCTS, THAT APPLY TO YOU. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORM DELIVERED BY YOU ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN. BY ACCEPTING DELIVERY OF THE PRODUCTS DESCRIBED IN SERVERHDD.COM INVOICE OR OTHER SERVERHDD.COM DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF PRODUCT SALES UNLESS CUSTOMER AND SERVERHDD.COM HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN. IN ADDITION, THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME, WITHOUT PRIOR WRITTEN NOTICE. THEREFORE, PLEASE CHECK THESE TERMS AND CONDITIONS CAREFULLY EACH TIME YOU PLACE AN ORDER OR ACCEPT DELIVERY OF ANY GOODS FROM SERVERHDD.COM
The terms and conditions of products sales are limited to those contained herein. These terms and conditions apply to all users and your purchases from Serverhdd.com. They contain very important information about your legal rights and obligations, including legal limitations and exclusions, pricing, shipping, and general description of products, that apply to You. any additional or different terms in any form delivered by you are hereby deemed to be material alterations and notice of objection to them and rejection of them is hereby Given. by accepting delivery of the products described In Serverhdd.com Invoice Or other Serverhdd.com documentation, customer agrees to be bound by and accepts these terms and conditions of product sales unless customer And Serverhdd.com Have signed a separate agreement, In Which case the separate agreement Will Govern. In addition, These terms and conditions Are Subject To change at any time, without prior written Notice. Therefore, please check these terms and conditions carefully each time You place an order or accept delivery of any goods from Serverhdd.com
All prices are subject to change without any prior notice, pricing is a matter to change and we can change it anytime. Prices for certain government, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties. Payment is due when products ships, unless credit terms have been arranged in advance with our credit department. In such case, payment terms shall be as set forth in the credit agreement.
Serverhdd.com and its associates attempt to be as accurate as possible. However, it does not warrant that the product descriptions or other content of this site is accurate, complete, reliable, current, or error-free but we are doing our best to put correct information about every product. The actual products may vary from the products images.
Products Condition Specification:
All products from Serverhdd.com come with 90 days warranty from the date of shipment. Please check products condition before placing the order, manufacturers warranty and its condition.
All New Retail Factory Sealed products are brand-new, sealed and come in original manufacturer's box and with manufacturer's warranty.
All New Sealed products may have the original box and may or may not come with manufacturer's warranty
All New Sealed Spare products are in genuine manufacturer's box but don't have any manufacturer's warranty.
All New Bulk Pack products come with clamshell box and do not have any manufacturer warranty. When manufacturers disassemble new units to use parts, typically these products don't come with software or instructions unless indicated.
All New OEM (Original Equipment Manufacturer) products are new but sometimes manufacturers disassemble a new whole unit to use parts. Typically these parts don't come with software or instructions unless indicated and don't have manufacturer's warranty.
All New Open Box products have never been used, the only difference between the New and New Open Box is that the outside factory seal has been broken, due to canceled order, inspection or mishandling during transporting from warehouse to warehouse but still have warranty depending on products category. However, the inside contents are complete and Brand-New.
All New Pull products have been used for more than 1 year, may have some signs of usage but perform like new. Clean Pull or Tested Drives products have been used for more than 1 year and tested after pull from other system. They work without any problem.
All Refurbished (recertified) products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. These products may have minor blemishes due to normal product usage and don't necessarily come with documentation and software unless indicated, but have been well tested and generally have never had any defects.
We are very grateful for your business and appreciate your purchase.
If any reason you are not satisfy with the item you received as per the items description
then please do not hesitate to contact with us via phone or email or via "the contact us" link
and we will respond ASAP.
If any reason you are not satisfy with the item you received as per the items description then please do not hesitate to contact with us via phone or email or via "the contact us" link and we will respond ASAP.
If any reason a product arrives Dead On Arrival (DOA), contact us immediately via phone or email or via "the contact us" link or fill out the online RMA request form. Most products (excluding software and consumables) can be returned if DOA within 90 days of invoice. DOA merchandise must be returned with all original packaging and accessories for the return to be accepted. Full refunds are only given to non-functional products. Customer is responsible for shipping costs on returned items.
Serverhdd.com has the right to collect sales tax only from New York state customers, which is according to New York state law. Customers outside New York State are not required to pay sales tax. Customers who have Tax Exempt Certificate are sales tax-free and are advised to send us the exempt certificate to process their order accordingly.
We Take Payments through Master Card, VISA, AMEX, DISCOVER and Wire Transfer. Payment terms should be arranged in advance unless otherwise specified in an agreement between buyer and Serverhdd.com. All unpaid invoices shall bear interest at 2.5% of the outstanding balance per month, commencing on the payment due date. For international orders, we prefer wire transfer or money transfer by Western Union for fast shipment.
Credit card companies and shippers:
After you place an order we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, FedEx USPS AND DHL etc. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sale purpose of complete your order.
Estimated Delivery and Shipping carriers: UPS, USPS, FedEx, and DHL.
Estimated Shipping Time to the United States of America.
When shipping within the United States of America, your order will arrive within these delivery estimates based on your location and selected shipping methods.
Always free shipping destination within the 48 states of United States of America:
Always Free Shipping (within 3 to 7 business days)
Three-Day Shipping (within 3 business days)
Two-Day Shipping (within 2 business days)
One-Day Shipping (within 1 business days)
United States of America in many areas Saturday and Sunday delivery may be available. Delivery estimates for Always FREE shipments to destinations that don’t have weekend delivery are based on business day transit times, not including Saturday or Sunday.
Estimated Shipping Times to Alaska, Hawaii & Puerto Rico, (shipping not free):
When shipping to Alaska, Hawaii and Puerto Rico, your order will arrive within these delivery estimates based on your location and selected shipping methods.
When shipping to Alaska, Hawaii and Puerto Rico,(shipping cost will be based on your location and selected shipping methods.
Three-Day Shipping (within 5 to 7 business days)
Two-Day Shipping (within 3 to 5 business days)
One-Day Shipping (within 2 to 3 business days)
Estimated Shipping time to the United States of American territories (shipping not free):
When shipping to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands,
your order will arrive within these delivery estimates based on your location and selected shipping methods).
When shipping to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands,(shipping cost will be based on your location and selected shipping methods).
Standard Shipping (within 5 to 10 business days)
International Priority Shipping (within 3 to 5 business days).
Occasionally, situations beyond our control may cause delays in shipping. In these cases, we will attempt to contact customers through all available means to inform about the delay. If any order is missing, delayed or damaged during the shipment, please contact us as soon as possible. Customers are also requested to check the order status frequently. In-stock items will ship within 24 hours, as long as you complete your order by 3 PM, Monday through Friday, EST. Most of the products are in our stock and we will ship it from our warehouse. Always free ground shipping for all orders shipped within the 48 sates of United States America.
For orders placed after 3 PM EST or on Saturday, Sunday or holidays, available item(s) will ship on the next business day. Shipping times, in accordance with UPS, USPS, FedEx, and DHL policy, are estimated in business days, and subsequently do not include weekends.
We do not ship to PO Boxes, any order placed with a shipping PO Box will be canceled and a confirmation email or phone call about the cancellation will be send.
Customers are advised for purchase protection, quick credit card approval and shipment to ensure that the shipping address is the same as the billing address on file with the credit card company. If we are unable to verify an address it may cause delay in processing the order and consequent shipment. In that case we will contact customers for further verification and correction.
Serverhdd.com adds shipping and handling charges on all orders according to destination and the weight of the package(s).
Always free Ground Shipping is offered for all orders shipped within the 48 states of United States of America and is not available for Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands, and outside of the United States of America. If any order arrives in an obviously damaged condition, please refuse the delivery. The carrier is responsible for the damage. However, if you accept the delivery and open the shipping box and then discover that the item was damaged during shipping, please contact the carrier for inspection, then contact our Customer Service Department to file a claim on your behalf. We also ship via customer's own UPS, USPS, FedEx, DHL accounts. We try our best to inform customers about the order status.
If an order is to ship outside of the United States of America. we will contact you, via email with the updated shipping charges for your order. If you would like to know these charges before placing your order, please contact us in advance. All costs such as shipping, returns, exchanges and customs duty etc. will be paid by customers. Minimum order requirement for international customer is $700.00.
Estimated International Shipping time out side of United States of America:
Standard Shipping (within 5 to 10 business days)
International Priority Shipping (within 3 to 5 business days).
When shipping to out side of United States of America customer will provide shipping carrier account number such as UPS, USPS, FedEx or DHL.Handling Methods:
At checkout, the order handling charges are automatically calculated. We have several warehouses located throughout the United States of America to ensure a faster delivery. Shipping and handling charges include costs for customer service, processing and shipping, returns and exchanges. We will charge handling fees based on products quantity and weight when customers use their own shipping account.
We understand the need for our customers to know where their product is and when it will be delivered. A real time tracking information will be sent via email on products shipped directly from our warehouses and tracking for any shipments that shipped directly from our affiliated vendors will be sent within 24 hours. If a customer asks to track information via email or over the phone, tracking information will be given right away if available but if the tracking is not updated then customer has to allow 3-4 hours time to update tracking.
Order Cancellation:Customers who cancel an order before it is shipped will not be charged any fee. Customers who cancel order while the order is already being shipped will be charged shipping and restocking fee of 30% + shipping and handling.
Limitation of Liability:YOU MUST UNDERSTAND AND AGREE THAT SERVERHDD DOES NOT TAKE ANY LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, ALONG WITH ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. SERVERHDD.COM WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER SIGNIFICANT, SPECIAL, DIRECT,INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, SERVERHDD.COM IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT.